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November 20, 2019
Return Management is more important than yo...
Return Management is more important than you think
Your customers really care about your return policy. Nearly 60% of them say that the way a business handles returns is an important […]
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September 14, 2018
Insight for Effective Online Returns Manage...
Insight for Effective Online Returns Management
The Wall Street Journal reported on a Massachusetts consumer who ordered 10 pairs of corduroy pants in varying sizes and colors from a […]
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March 28, 2018
Is Your Logistics Provider Hurting Your Bra...
Is Your Logistics Provider Hurting Your Brand?
When a Bellevue, Washington consumer’s shipment failed to arrive on the scheduled day, she did what many consumers would do and called the retailer’s – […]
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