ChatYour aircraft is grounded. The clock is ticking. We’ve built a network just for you. Purolator International’s AOG service.
Our unique air and ground network delivers nearly 500,000 pounds each night. Our dedicated 24/7/365 AOG Elite Desk has the highest standards, ensuring deliveries maintain an average 99.9% on-time rate. The AOG Elite Desk is staffed around the clock with experts you can trust to manage your account. For all of your critical AOG shipments, we’ll deliver your urgent parts anywhere in North America. And positively no one has the cross-border experience with regulatory agencies that we do for your cross-border shipments into Canada.
For your peace of mind, a dedicated client relationship representative is assigned to you from your first phone call to the final part delivery, proactively monitoring and troubleshooting the shipment along the way.
Service Highlights
- 24/7/365: When it comes to AOG, it goes without saying that you can reach us any time.
- Industry-Leading On-Time Performance: With 98.5% on-time arrival, our on-time performance is second to none.
- Unparalleled Customer Support: Reported independently by a third party, awarded by the trade, and continually measured internally, our customer service is the best in the business.
- Dedicated AOG team: We’ve crafted a new Elite desk dedicated exclusively to AOG, and therefore, dedicated completely to you.
- Preeminent Canadian Expertise: We have the largest dedicated air fleet and ground network in Canada enabling us to reach more delivery points than any other carrier. Given our extensive network, our “flying trucks” will often beat air solutions in both timeliness and cost.
Contact us today for more information or to take advantage of our existing capacity.