Texas E-Commerce Businesses Turn to Purolator USA as Canadian Market Logistics Experts

March 16, 2010 – Dallas, TX – With recession-weary consumers returning to the marketplace, and increasingly looking to the Internet for choice and value, Purolator USA has become the “logistics provider of choice” for Texas e-commerce businesses that ship regularly to customers in Canada. Texas businesses rely on Purolator’s experience in the Canadian market, guaranteed service and competitive pricing.

“A consumer in Canada does not particularly care that a business in Texas has a few extra hurdles to go through to get their package delivered on time,” says Sharon Siar, manager of Purolator USA’s Dallas-Ft. Worth branch. “That customer only understands value and service: they want their goods delivered on time and at a reasonable – preferably free – cost! Texas businesses are increasingly realizing that Purolator is the logical choice to make this happen,” she added.

Purolator USA is uniquely positioned to service southwestern businesses because of its distribution networks within the region. “Purolator will pick up your packages and have them sorted and on their way to the border in a fraction of the time of most of our competitors,” Siar noted.

“Prior to packages arriving at the border, Purolator is able to consolidate smaller shipments into one larger shipment, which then moves through Customs as a single unit,” Siar explained. “This is an enormous time saver. And once the consolidated shipment is cleared for entry, it is broken down and immediately fed into our extensive Canadian network.”

Purolator offers customers a similar process to manage their returns . “Purolator offers customers the same high level of service for shipments heading back to the U.S. as we do for northbound goods,” Siar said. And, given that the typical business will have a returns rate of up to 20 percent, it’s very important to have an efficient process in place to meet customers’ returns expectations.

“A dependable logistics provider is critical in the fast-paced, customer-driven e-commerce world,” Siar said. “Businesses understand that if they fail to meet expectations, they will lose customers. By partnering with Purolator USA, businesses find that they can often exceed expectations.”

For more information about Purolator USA, please visit www.purolatorusa.com

About Purolator USA 

Purolator USA, Inc. is a subsidiary of Purolator Courier Ltd, Canada’s largest overnight courier company. Purolator USA specializes in the air and surface forwarding of small packages and freight shipments, customs brokerage and delivery to, from and within the North American market.

Purolator USA offers comprehensive coverage throughout the United States, and maintains facilities in several key markets including New York, Los Angeles, Seattle, Chicago, Detroit, Dallas/Ft. Worth, Philadelphia, Buffalo and Raleigh/Durham.